Terms and Conditions

• Prices, design, and specifications are subject to change without notice.

• This website is here for your convenience only. Hidden Valley Enterprises LLC does not guarantee that the content is accurate or complete, up-to-date or current, free from technical inaccuracies or typographical errors, free from interruptions, errors, computer viruses or malware, and free from changes caused by third-party.

• Hidden Valley Enterprises LLC is not responsible for damages that occur due to the misuse of our products.

• Hidden Valley Enterprises LLC is not responsible for links to third parties. The links to third-party websites are for your convenience and information only.

• All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Hidden Valley Enterprises LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Hidden Valley Enterprises LLC and protected by U.S. and international copyright laws.

Copyright © 2023 Hidden Valley Enterprises LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as: 
(1) the document is used for informational purposes only, and 
(2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2023 Hidden Valley Enterprises LLC. All rights reserved.

Use of Site:
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. 
Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Hidden Valley Enterprises LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Hidden Valley Enterprises LLC believes that customer conduct violates applicable law or is harmful to the interests of Hidden Valley Enterprises LLC and its subsidiaries.

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Your privacy is important to us. All information collected by this site is kept confidential unless otherwise specified in the privacy policy linked here

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NEW PRODUCT RETURN POLICY

• If you are not satisfied with your purchase, you have up to thirty (30) days from the date of purchase to return it for a full refund or replacement.

• Unused or unopened product returns and refunds must be authorized by Hidden Valley Enterprises LLC and are at our discretion, you must have an RMA # (Return Merchandise Authorization Number) before the product is returned. Please contact us first for your RMA #.

• You will receive 100% refund on the product cost, less shipping and handling. There is no restocking fee if you are not satisfied.

• If goods are returned as part of a cancelled order or an order placed in error then a 20% restocking fee will be charged.

• Product and all product packaging and materials must be returned in their original condition to receive any refund.

• Refunds will be made within 30 days from the date the goods are delivered to our premises.

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• Hidden Valley Enterprises LLC is not responsible for any damaged shipments. If you have purchased insured shipping and your order is damaged please contact us immediately. 

• A damage claim will be submitted to the designated shipper. Please allow 30-45 days to process your lost claim with the designated shipper. Shipping damage refunds / exchanges do not include any return shipping, shipping insurance costs or handling / processing fees. 

• The following information is needed in order to process a claim:

  • Pictures of the damaged box/packaging and the damaged products from all sides

  • A detailed description of the damage(s)

  • The damaged product(s) need to be returned to Hidden Valley Enterprises LLC within 7 business days after it is inspected by the carrier's investigator.

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• At this time, Hidden Valley Enterprises LLC. only ships merchandise to the 50 consecutive states within the US.

• The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. 

• Should you require expedited shipping, please contact us first for pricing.

• Due to ITAR Regulations, Hidden Valley Enterprises LLC will not ship to APOs outside the USA

• Hidden Valley Enterprises LLC is not responsible for any lost shipments once it leaves our facility.

• If your item has been lost, the customer must file a lost claim with the designated shipper.  Please allow up to 30-45 days to process your lost claim with the designated shipper.

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• Hidden Valley Enterprises LLC strives to provide the highest quality products possible. If in the unlikely event that you receive a product that is defective, please contact us for an RMA #before shipping back the product for refund or replacement.

• Machining marks and normal wear and tear are not considered a defect.

• Damages that occur due to the misuse of our products are not considered a defect.

• Product and all product packaging and materials must be returned in their original condition.

• Restocking fee will not be charged.

• Shipping and handling fees will be refunded on defective product returns.

• Hidden Valley Enterprises LLC is not responsible for manufacturer products, by others, that are defective.

• Hidden Valley Enterprises LLC reserves the right to charge a 15% restocking fee if the returned product is not defective.

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• It is YOUR responsibility to know the law before your order anything from Hidden Valley Enterprises, LLC. It is the responsibility of the buyer, not the seller, to ascertain and obey any and all applicable local, state, and federal laws in regard to the possession or use of any item on this site.

• Hidden Valley Enterprises, LLC will not be held liable or responsible for the misuse of any product listed on this site. 

• When using our website and/or purchasing our products, you certify that you are at least 18 years of age. Absolutely no sales to minors under 18 years of age. 

• By purchasing any item on our site, the buyer warrants compliance with all applicable laws. Hidden Valley Enterprises, LLC disclaims any and all liability to the improper, illegal, unintended use or modification of weapons sold through our website. 

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By entering this site, the customer agrees that they have read and understand all of the above information. 

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